Access Center Crisis Counselor

Reports to: Mental Health Access Center Program Coordinator

Location: Cedar Rapids, IA

Hours: Full time (four 10-hour overnight shifts per week)

About Foundation 2 Crisis Services

Foundation 2 Crisis Services is a mission-driven, non-profit organization that provides critical crisis intervention and prevention services across Iowa. We operate a 24/7 crisis center, including phone, text, and chat services. We also operate an emergency youth shelter, mental health support groups, community-based crisis programs, training, and more. We have been saving lives for over 50 years. Join our team today!

Overview of the role

Access Center Crisis Counselors provide triage and intake services at the Linn County Access Center. You work as a member of the interdisciplinary team to provide mental health and substance use services to walk-in adult clients at the Access Center. Learn more about the Linn County Access Center here.

The position covers four 10-hour overnight shifts per week.

Benefits

  • This position starts at $15-$17 per hour, plus our generous benefit package of $12,000 per year. Flexible benefit dollars can be used toward medical insurance and other benefits. Funds not used for benefits will be added to your paycheck as taxable income. Learn more here.
  • $1,000 sign-on bonus.
  • Generous paid time off, including floating mental wellness days. Full time employees begin at four weeks paid time off per year.
  • Quarterly wellness benefit reimbursements to support a sense of wellbeing.
  • Two weeks of paid parental leave following the birth or adoption of a child.
  • Optional pet insurance to cover emergency expenses.
  • Retirement plans with Foundation 2 Crisis Services’ matching contributions.
  • Go to sleep at night knowing that work you did matters. Foundation 2 Crisis Services staff save lives every day.

Who you are

  • Client-centered.You are dedicated and passionate about working with individuals in crisis. You know it is an honor to be trusted to support people at their most vulnerable.
  • Compassionate. You understand or have the desire to understand trauma-informed care and can support people in crisis with compassion, understanding, and openness.
  • Quick Thinking. You recognize that providing crisis support can be a varied and rapidly changing situation and have the skillset to adapt to new situations.
  • A skilled communicator. Your words matter to individuals in crisis. You are a strong communicator and can convey important information clearly and compassionately.

What you’ll do

  • Meet with clients at the Linn County Mental Health Access Center to provide support and crisis counseling.
  • Complete required assessments with clients.
  • Provide service coordination and assist in making referrals for services at the Linn County Mental Health Access Center.
  • Build rapport with clients to provide high-quality, individualized care.
  • Work collaboratively with an interdisciplinary team at the Linn County Mental Health Access Center.
  • Complete necessary documentation to ensure proper record keeping.

What you need

  • Bachelor’s degree in human service field from an accredited college.
  • Minimum of 1 year full-time experience working in social work or delivery of human services.
  • Experience working with adults experiencing crisis.
  • Valid driver’s license and be insurable by the agency auto insurance policy.
  • Pass all background checks completed by Foundation 2 Crisis Services.
  • Experience in crisis counseling and suicide risk assessment preferred.
  • Experience in motivational interviewing preferred.
  • Experience in trauma-informed care preferred.

Your Application

We’re excited to hear from you! To join the Foundation 2 Crisis Services team, please email your resume and cover letter to jobs@foundation2.org. No inquiries by phone. All questions will be answered during a pre-screening phone call. Resumes, applications, and cover letters accepted until position filled.

Because Foundation 2 Crisis Services cares deeply about our employees, clients, and the communities we serve, our agency requires team members to be vaccinated against COVID-19. All newly hired team members must submit proof of the COVID-19 vaccine or have an approved medical or religious exemption to begin work at Foundation 2 Crisis Services. Proof of vaccine or completed exemption paperwork will be required on the first day of work.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Foundation 2 Crisis Services, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Foundation 2 Crisis Services is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, creed, religion, sex, sexual orientation, gender identity, national origin, political affiliation, veteran, or disability status.