Reports to: Crisis Center Program Manager

Location: In-Person, Cedar Rapids, Iowa

Hours: Monday-Friday 8:00am-4:00pm

About Foundation 2 Crisis Services

Foundation 2 Crisis Services is a mission-driven, non-profit organization that provides critical crisis intervention and prevention services across Iowa. We operate a 24/7 crisis center, including phone, text, and chat services. We also operate an emergency youth shelter, mental health support groups, community-based crisis programs, training, and more. We have been saving lives for over 50 years. Join our team today!

Overview of the Role:

Assist in the development and delivery of onboarding, and ongoing, or specialized training programs for all levels of staff. Deliver training to staff, with support of the Quality and Training team, at a regular cadence per the annual training calendar. Support supervision of new employees by guiding them through training expectations and providing initial instruction as needed. Create training content and evaluate the effectiveness of training programs through feedback, assessments, and data analysis, making recommendations for improvement. Support the implementation of the agency’s staff development initiatives, fostering a culture of learning, professional growth, and continuous improvement. 

Shift: This position primarily operates Monday-Friday 8:00am – 4:00pm. Some evening flexibility is required to support program operations and staff who may work shifts outside of standard daytime hours.

Benefits:

• Starting Salary: $45,000/year commensurate on experience, licensure, certification, etc.
• Benefit Package: $12,000/year to be used toward medical insurance and other benefits. Funds not used for benefits will be added to your paycheck as taxable income. To learn more about the Foundation 2 benefit package visit: https://bit.ly/F2Benefits
• Generous paid time off, including floating mental wellness days. Full-time, salaried employees accrue approximately 27 days of PTO in their 1^st year.
• Quarterly wellness benefit reimbursements to support a sense of wellbeing.
• Two weeks of paid parental leave following the birth or adoption of a child.
• Optional pet insurance to cover emergency expenses.
• Retirement plans with Foundation 2 Crisis Services’ matching contributions.
• Go to sleep at night knowing that the work you did matters. Foundation 2 Crisis Services staff save lives every day.

Who you are:

• Curious and passionate. You are excited to grow and rarely satisfied with the status quo.
• Flexible. You understand people are complicated and solutions with often require a team approach.
• Organized. You possess strong organizational skills and can oversee daily responsibilities
• Role model and leader. You are a mentor and compassionate leader who is excited about support staff and colleagues
• Team Player. You enjoy working with individuals from diverse backgrounds and are proud to represent your programs and staff to a wide array of stakeholders. You are great at giving and getting respectful, productive feedback.

 What you’ll do:

• Assist in the development and delivery of onboarding, and ongoing, or specialized training programs for all levels of staff.
• Deliver training to staff, with support of the Quality and Training team, at a regular cadence per the annual training calendar.
• Support supervision of new employees by guiding them through training expectations and providing initial instruction as needed.
• Create training content and evaluate the effectiveness of training programs through feedback, assessments, and data analysis, making recommendations for improvement.
• . Support the implementation of the agency’s staff development initiatives, fostering a culture of learning, professional growth, and continuous improvement.

What you need:

• Bachelor’s degree in human service field. And one (1) or more years relevant experience.
• High comfort with computers with ability to type quickly and multi-task.
• Excellent writing and grammar skills.
• Pass all background checks completed by Foundation 2 Crisis Services.
• Submit copy of college degree or transcript as required by licensure for personnel file.
• Live within 50 miles of Cedar Rapids, IA.
• Be at least 21 years of age.
• Successfully complete required trainings within required time periods.
• Experience in crisis services preferred.
• Education or training in trauma-informed care preferred.
• Experience in strengths-based practices preferred.
• This position will oversee a team of newly hired employees throughout their training phase. Supervisory experience is preferred.

Your application:

We’re excited to hear from you! To join the Foundation 2 Crisis Services team, please email your resume and cover letter to jobs@foundation2.org. No inquiries by phone. All questions will be answered during an initial virtual interview. Resumes, applications, and cover letter accepted until position filled.

Foundation 2 Crisis Services is an equal opportunity employer. We do not discriminate employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.