Full-Time Mobile Crisis Outreach Counselor

Full-Time Mobile Crisis Outreach Counselor

Location: Hybrid

Hours: Second Shift

About Foundation 2 Crisis Services

Foundation 2 Crisis Services provides 24/7 life-saving phone, chat, text and in-person crisis response services to individuals from all walks of life throughout Iowa. In addition to our life-saving work, we also provide training, consultation and advocacy on suicide prevention and crisis intervention throughout the communities we serve.

Position Summary:

Mobile Crisis Outreach counselors are often first responders for individuals and families experiencing a mental health emergency. This position is responsible for providing services to individuals and families throughout Linn, Jones, Benton, Bremer, Buchanan, and Delaware Counties.  Counselors work closely with law enforcement, hospital staff, and community providers to offer compassionate, client centered counseling, stabilization, and connection to community resources.

Job Requirements:

  • Coordinate and respond to dispatches within the East Central region during scheduled hours.
  • Offer compassionate, objective, client centered counseling to individuals.
  • Assist individuals and families with connection to local resources and community providers.
  • Advocate for clients in navigating various social systems.
  • Foster and promote positive relationships with community partners.
  • Complete required documentation, and maintain client files in accordance with program policies in a timely manner.
  • Conduct and track quality assurance data for program evaluation.
  • Provide community outreach to promote Mobile Crisis services.


  • Bachelor’s degree in a Human Services related field required.
  • 1-3 years of full-time related experience in the mental health field.
  • Crisis intervention and/or counseling experience preferred.
  • Ability to pass all background checks completed by Foundation 2
  • Must possess a valid driver’s license and be insurable by Foundation 2’s automobile insurance. 

Compensation & Benefits

  • $18-$20/hr + $12,000 in flexible benefit dollars.
  • Accrue over 4 weeks of PTO, along with mental health days, short-term leave, holidays, and parental leave
  • 401(k) with a 4% match after 1 year
  • Employer paid life insurance and LTD policy.
  • Robust EAP program
  • Go to sleep at night knowing the work you did mattered. Foundation 2 staff save lives every day 

Because Foundation 2 Crisis Services cares deeply about our employees, clients, and the communities we serve, our agency requires team members to be vaccinated against COVID-19. All newly hired team members must submit proof of the COVID-19 vaccine or have an approved medical or religious exemption to begin work at Foundation 2 Crisis Services. Proof of vaccine or completed exemption paperwork will be required on the first day of work.

Foundation 2 is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, creed, religion, sex, sexual orientation, gender identity, national origin, political affiliation, veteran, or disability status.