Reports to: MCO Program Coordinator

Location: Dubuque, IA.

Hours: PT Saturday & Sunday 12:00PM-10:00PM

About Foundation 2 Crisis Services

Foundation 2 Crisis Services is a mission-driven, non-profit organization that provides critical crisis intervention and prevention services across Iowa. We operate a 24/7 crisis center, including phone, text, and chat services. We also operate an emergency youth shelter, mental health support groups, community-based crisis programs, training, and more. We have been saving lives for over 50 years. Join our team today! 

Overview of the role

Coordinate and respond to Mobile Crisis dispatches within the Foundation 2 Mobile Crisis service area during scheduled hours. Offer compassionate, objective, client centered counseling to individuals. Assist individuals and families with connection to local resources and community providers. Advocate for clients in navigating various social systems. Complete the required documentation and maintain client files in accordance with program policies in a timely manner.

This PT role requires 20-24 hours per week. The offered schedule is Saturday & Sunday – 12:00PM-10:00PM, and allows for flexibility as needed.

Wages & Benefits:

• Per hour/annual base pay (not including benefit dollars): $18/hour
• PTO
• Short term leave
• Mental health days
• 401k option
• Quarterly wellness benefit reimbursements to support a sense of wellbeing.
• Go to sleep at night knowing that the work you did matters. Foundation 2 staff save lives every day.

Who You Are: 

• Client-Centered: You are dedicated and passionate about working with individuals in crisis.

• Flexible. You understand people are complicated and solutions often require a team approach.
• Team Player. You enjoy working with individuals from diverse backgrounds and are proud to represent your programs.  
• Compassionate. You have compassion for clients and a willingness to understand and exercise trauma-informed care practices.
• Positive. You recognize the power of a positive attitude and have the desire to build positive relationships with coworkers and clients.

What You’ll Do:

• Coordinate and respond to Mobile Crisis dispatches within the Foundation 2 Mobile Crisis service area during scheduled hours.
• Offer compassionate, objective, client centered counseling to individuals.
• Assist individuals and families with connection to local resources and community providers.
• Advocate for clients in navigating various social systems.
• Complete the required documentation and maintain client files in accordance with program policies in a timely manner.

What you need

• Bachelor’s degree in a human service-related field required and one (1) or more years relevant experience.
• Comfort using basic computer software
• Basic typing and data entry skills.
• Excellent writing and grammar skills.
• Valid driver’s license and be insurable by the agency auto insurance policy.
• Pass all background checks completed by Foundation 2 Crisis Services.
• Submit copy of college degree or transcript as required by licensure for personnel file.
• Attend all MCO trainings within 120 days of hire (40 hours, including two (2) consecutive eight (8) hour days).
• Experience in crisis services preferred.

Your Application:

We’re excited to hear from you! To join the Foundation 2 Crisis Services team, please email your resume and cover letter to jobs@foundation2.org. No inquiries by phone. All questions will be answered during an initial virtual interview. Resumes, applications, and cover letter accepted until position filled.

Foundation 2 Crisis Services is an equal opportunity employer. We do not discriminate employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.