Mobile Crisis Outreach Adult Case Manager – $1,000 Sign-On Bonus

Mobile Crisis Outreach Adult Case Manager – $1,000 Sign-On Bonus

Location: Hybrid (On-site in Cedar Rapids and from home)

Hours: Full time days with occasional evenings

$1000 SIGN-ON BONUS!  Effective 4-19-22

About Foundation 2 Crisis Services

Foundation 2 Crisis Services provides 24/7 life-saving phone, chat, text and in-person crisis response services to individuals from all walks of life throughout Iowa. In addition to our life-saving work, we also provide training, consultation and advocacy on suicide prevention and crisis intervention throughout the communities we serve. 

Overview of the role

This position provides services under Foundation 2’s Mobile Crisis Outreach Program.  The primary role of the Adult Case Manager is to conduct follow-up calls after a crisis in order to connect clients with resources to support their mental health.  Case managers are also dispatched to residences, hospitals, schools, or anywhere that community members may be experiencing a mental health crisis.  This position will be responsible for program outreach and community engagement within the East Central Region.

Who you are:

  • 24/7 crisis services require flexibility and a willingness to step into complex problems outside of traditional working hours. You understand that people are complicated, and solutions will often require a team approach.
  • Client-centered. You are dedicated and passionate about working with individuals in crisis. You know it is an honor to be trusted to support people at their most vulnerable.
  • Curious and Passionate. Crisis intervention and suicide prevention is an ever-changing field. You are excited to grow and are rarely satisfied with status quo.
  • You recognize that you will often have multiple irons in the fire at once and will regularly juggle multiple tasks at once.
  • Team Player. You enjoy working with individuals from diverse backgrounds and are proud to represent your programs to a wide array of stakeholders. You are great at giving and getting respectful and productive feedback. 

What you’ll do:

  • Provide case management services for individuals struggling with mental health and/or substance abuse issues.
  • Conduct follow-up calls and track quality assurance data for program evaluation.
  • Respond to crisis dispatches within the East Central region during scheduled hours.
  • Assist individuals and families with connection to local resources and community providers.
  • Complete required documentation in a timely manner.
  • Maintain client files in accordance with program policies.
  • Foster positive relationships with community partners and conduct community outreach to promote Mobile Crisis services. 


  • Bachelor’s degree in a Human Services related field required.
  • 1-3 years of full-time related experience in the mental health field.
  • Crisis intervention and/or counseling experience preferred.
  • Ability to pass all background checks completed by Foundation 2
  • Must possess a valid driver’s license and be insurable by Foundation 2’s automobile insurance 

Compensation & Benefits

  • $15-17/hr  +  $12,000 in flexible benefit dollars
  • $1000 sign-on bonus
  • Accrue over 4 weeks of PTO, along with mental health days, short-term leave, holidays, and parental leave
  • 401(k) with a 4% match after 1 year
  • Employer paid life insurance and LTD policy
  • Robust EAP program
  • Go to sleep at night knowing the work you did mattered. Foundation 2 staff members save lives every day 

Because Foundation 2 Crisis Services cares deeply about our employees, clients, and the communities we serve, our agency requires team members to be vaccinated against COVID-19. All newly hired team members must submit proof of the COVID-19 vaccine or have an approved medical or religious exemption to begin work at Foundation 2 Crisis Services. Proof of vaccine or completed exemption paperwork will be required on the first day of work.

Foundation 2 is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, creed, religion, sex, sexual orientation, gender identity, national origin, political affiliation, veteran, or disability status.