Counselor/Case Manager – RHY

Foundation 2 Crisis Services

Counselor/Case Manager – RHY

Are you passionate about impacting the lives of at-risk youth? Do you want a position that allows you to make a difference? A full-time Counselor/Case Manager is needed to provide a trauma-informed, supportive environment for youth ages 11-17 and their families at the Foundation 2 Youth Shelter.

Overview: In this position, you provide individual and/or family counseling services, support at-risk youth during a transitional period, case management, community education and outreach, and maintenance of required documentation.

Job Responsibilities:

  • Complete intake/admissions process for potential shelter residents
  • Provide supportive counseling for the client and families
  • Facilitate group meetings and activities, both on campus and off, including outings
  • Provide case management services as defined in the care and aftercare plans; facilitate referrals and services based on needs of the client
  • Provide aftercare services to clients and families who have discharged from shelter
  • Foster appropriate adult/child relationships
  • Attend trainings in Runaway Homeless Youth Program, Trauma-Informed Care and more as required by the position
  • Serve on community coalitions regarding homelessness
  • Participate in on-call rotation to support shelter staff for crisis intervention, assessments, and admissions

The Counselor/Case Manager may also assist youth with housing placement support, mental health care, health care, education, job/career procurement, and other unmet service needs.

The  Counselor/Case Manager position pays $16-$17/hour plus our generous benefit dollar package of $12,000 per year (you can receive up to $500 per pay period as income if you don’t need our benefits/insurance, or put that money toward the cost of insurance, 401k, or other benefits.

Required Qualifications:

  • Education/Experience: Bachelor’s degree in human service field and 2 years of experience of direct service case management with youth or families in at-risk situations.
  • Knowledgeable of and ability to apply positive youth development principles to working with young people
  • Effective and creative work in an inter-departmental and inter-disciplinary setting
  • Effective interpersonal and organizational skills
  • Effective verbal, written and computer skills
  • The applicant must possess a valid driver’s license and be insurable by Foundation 2 and pass all applicable background checks.

Desired Qualifications:

  • Education/Experience: Master’s degree in human service field and 2 years of full-time experience working with youth in at-risk situations.
  • Preference given to applicant that has at least one year of experience providing on-going appointment counseling with youth and/or families.
  • Experience with data entry, tracking and grant reporting preferred.
  • Experience and/or training in de-escalation and crisis management.


About our organization: Foundation 2 Crisis Services’ mission is “to be a trusted support when life gets tough. All people. Any time. Every time.” We’ve been in existence for 50 years providing crisis intervention and suicide prevention. Our services include a 24-hour crisis hotline, crisis chat and text, family counseling, support groups, mobile crisis outreach, an emergency youth shelter, and independent living support for youth. Learn more at

Visit our website at, under About, Job Openings to submit your resume and cover letter.

Foundation 2 is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, creed, religion, sex, sexual orientation, gender identity, national origin, political affiliation, veteran, or disability status.