Reports to: MCO Program Manager

Location: Cedar Rapids, IA

Hours: Monday – Friday 8:00AM-4:00PM

About Foundation 2 Crisis Services

Foundation 2 Crisis Services is a mission-driven, non-profit organization that provides critical crisis intervention and prevention services across Iowa. We operate a 24/7 crisis center, including phone, text, and chat services. We also operate an emergency youth shelter, mental health support groups, community-based crisis programs, training, and more. We have been saving lives for over 50 years. Join our team today! 

Overview of the role

Manage daily coordination of the Mobile Crisis Outreach program within the Foundation 2 Mobile Crisis service area according to agency policy and practice. Oversee the hiring and supervision of Mobile Crisis Outreach staff who offer immediate response and follow-up care coordination services to clients in crisis. Participate in effective community outreach and education to ensure service delivery, knowledge of programs with school districts, partners and stakeholders. Maintain records for payroll, program data, documentation, and scheduling needs for the J-FAST program. Participate in regularly scheduled trainings with internal staff, and Foundation 2 contracted agencies.

The primary hours of this role are Monday through Friday 8:00 AM to 4:00 PM, with some evening and weekend support as needed.

This role also requires after hours on-call leadership support on a rotating basis.

Benefits

• The annual base salary range for this position is $47,500 to commensurate education and experience per year, plus our generous benefit package of $12,000 per year. Flexible benefit dollars can be used toward medical insurance and other benefits. Funds not used for benefits will be added to your paycheck as taxable income. To learn more about the Foundation 2 benefit package visit: https://bit.ly/F2Benefits
• Generous paid time off, including floating mental wellness days.
• Quarterly wellness benefit reimbursements to support a sense of wellbeing.
• Two weeks of paid parental leave following the birth or adoption of a child.
• Optional pet insurance to cover emergency expenses.
• Retirement plans with Foundation 2 Crisis Services’ matching contributions.
• Go to sleep at night knowing that work you did matters. Foundation 2 staff save lives every day.

Who you are:

• Flexible. – You understand people are complicated and solutions with often require a team approach.
• Organized. You possess strong organizational skills and can oversee daily responsibilities.
• Quick thinking.  You recognize that you will often have multiple irons in the fire at once and will be challenged to manage competing priorities.
• Role model and leader. You are a mentor and compassionate leader who is excited about supporting staff and colleagues.
• Team player. You enjoy working with individuals from diverse backgrounds and are proud to represent your program.

What you’ll do

• Manage daily coordination of the Mobile Crisis Outreach program within the Foundation 2 Mobile Crisis service area according to agency policy and practice.
• Oversee the hiring and supervision of Mobile Crisis Outreach staff who offer immediate response and follow-up care coordination services to clients in crisis.
• Participate in effective community outreach and education to ensure service delivery, knowledge of programs with school districts, partners and stakeholders.
• Maintain records for payroll, program data, documentation, and scheduling needs for the J-FAST program.
• Participate in regularly scheduled trainings with internal staff, and Foundation 2 contracted agencies.

What you need

• Bachelor’s degree in a human service-related field required and 2 or more years relevant experience.
• One year supervisory experience required.
• High comfort with computers with ability to type quickly and multi-task.
• Excellent writing and grammar skills.
• Valid driver’s license and be insurable by the agency auto insurance policy.
• Pass all background checks completed by Foundation 2 Crisis Services.
• Submit copy of college degree or transcript as required by licensure for personnel file.
• Attend all MCO trainings within 120 days of hire (40 hours, including two (2) consecutive eight (8) hour days).
• Experience in crisis services preferred.
• Experience working with and compassion for at-risk youth preferred.
• Ability to clearly communicate emotional support to people in crisis preferred.

Your Application

We’re excited to hear from you! To join the Foundation 2 Crisis Services team, please email your resume and cover letter to jobs@foundation2.org. No inquiries by phone. All questions will be answered during a pre-screening phone call. Resumes, applications, and cover letter accepted until position filled.

Foundation 2 is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, creed, religion, sex, sexual orientation, gender identity, national origin, political affiliation, veteran, or disability status.