Our agency began with a crisis line a few hours a week in the early 1970s. Since then, we have expanded to provide 24/7 phone support, as well as chat and text services. Our crisis center is staffed by trained, caring counselors around the clock, including nights, weekends and holidays.
Crisis Center
Free mental health support any time, every time
Reasons people reach out
People reach out us for many reasons. We define a “crisis” as anything that has become too difficult to handle alone. This can be a single event or many events that have piled up. If you’re considering reaching out, we’re here for you.
Reasons people reach out include:
- Feelings of anxiety or depression
- Loneliness
- Grief and loss
- Difficult life decisions
- Self-harm thoughts or actions
- Thoughts of suicide or a suicide attempt
- Chronic health conditions
- Substance-use related concerns
- Stress or feeling overwhelmed
- Looking for support for a loved one
- Connection to community resources
- and more
How we help
We’re a trusted support, every time
We currently receive about 12,000 contacts (phone, text and chat) through the crisis center each month.
It’s free and confidential
Our phone, text and chat crisis support are provided at no cost. It’s also confidential, meaning you can reach out with confidence.
Calling for someone else
About 30% of people who reach out for support are concerned about a friend, family member or someone else they care about. We can help them support their loved one who is struggling.
Why people call
People reach out for many different reasons. No matter why you choose to reach out, we’re here to listen and support you or a loved one.
How to talk about thoughts of suicide
The way we talk about suicide is important. It can help encourage people to ask for help and encourage open, honest communication. Learn more about how to start the conversation.
Crisis Chat
You can also connect with our trained crisis counselors through online chat. This service is free and confidential and can be done from a phone, computer, tablet or other device. When you log in, you will be linked with a trained and compassionate crisis counselor. Chat is available from 9 a.m.-3 p.m. Monday-Friday.
The goal of the Foundation 2 Crisis Chat service is to help you reduce stress and feel empowered to make healthy decisions. We will chat with you about your safety, emotions and thoughts surrounding the situation, feelings of depression, your current social and support situation, and if you have any thoughts of suicide. If a chat specialist feels you are in danger, they will speak with you about how to make yourself safe, including accessing emergency services, and/or additional contact information to ensure your safety. The chat specialist will work with you to create a safety plan if necessary.
The confidentiality and security of chats is ensured through the chat software provider, which uses the same encryption and data protection standards required by major financial institutions to transact business with each other. All of your communications are securely encrypted from your computer to ours.
If you would like to use a chat service outside our chat hours, please use the 988 Suicide & Crisis Lifeline chat.
Message frequency may vary. Message & data rates may apply. Reply STOP to opt-out of further messaging. Reply HELP for more information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes, see our Privacy Policy.