Our Co-Response Care Coordinator (CRCC) provides follow up support for clients after an interaction with a law enforcement liaison and the law enforcement agency. They help with a care plan, goal setting, referrals and work to prevent further crises or further law enforcement involvement.
Co-Response Care Coordinator
Follow-up support during crisis
This service is available only in Linn County.
Who can participate
The CRCC program is a voluntary program for individuals who feel they would benefit from additional support after meeting with a law enforcement mental health liaison through their local law enforcement agency.
The program is open to individuals who:
- are 18 years of age or older and their own legal guardian
- are referred directly by a Foundation 2 Crisis Services’ law enforcement liaison
- consent to receive the CRCC services
Most commonly addressed client needs
Housing
Social Support
Transportation
Services in action
When Amanda* first started working with the Co-Response Care Coordinator, she was unhoused and being repeatedly victimized while living unsheltered. Amanda needed more intensive support in the community that Law Enforcement Liaisons, Access Center and crisis line staff could provide.
Amanda was referred to the CRCC program in August 2023. Amanda is diabetic and was not able to manage her diabetes effectively, often having fainting spells and other symptoms from not eating. Through working with Amanda, the CRCC discovered that Cheetos were Amanda’s favorite snack. The CRCC regularly brought Cheetos to their visits, building trust and connection. Amanda began referring to these as “Emotional Support Cheetos.”
Staff at the Access Center and CRCC staff worked with Amanda to build her self-esteem. They also helped her with self-care and hygiene skills. Through the CRCC program, we provided crisis intervention and worked with other Foundation 2 Crisis Services programs to support her 24/7. The CRCC program coordinated with a community partner to get Amanda into the women’s shelter. With this stability, Amanda reestablished her connection to providers for medication management. She was also able to get specialty care to address health issues that stemmed from her time being unhoused. We were able to connect Amanda with an affordable apartment. We partnered with another agency to help furnish Amanda’s apartment.
Amanda has reduced her use of both the Access Center and the crisis line. She still calls the hotline to check in periodically, but these interactions are much less frequent and intense.
Read more of Amanda’s story in our CRCC FY24 annual report
* Name has been changed to protect identity.