Reports to: Fostering Futures Project Manager

Location: Cedar Rapids, Iowa

Hours: Full time, Monday-Friday, 9-5 pm, nights and weekends as needed per client need and events 

About Foundation 2 Crisis Services

Foundation 2 Crisis Services is a mission-driven, non-profit organization that provides critical crisis intervention and prevention services across Iowa. We operate a 24/7 crisis center, including phone, text, and chat services. We also operate an emergency youth shelter, mental health support groups, community-based crisis programs, violence prevention, training, and more. We have been saving lives for over 50 years. Join our team today! 

Overview of the role

Supervise and train Self-Sufficiency Advocates (SSA) to ensure quality of Iowa Aftercare Services Network (IASN) policy and procedures, case management responsibilities and client needs are met. Provide one on ones, feedback, and coaching to Aftercare SSA’s to promote growth and quality of services. To work with the Program Manager on collaboration of community meetings, assignment of caseloads, meeting the IASN performance outcomes, and other duties such as billing and file auditing. Collaborate closely with IASN contract holder, IASN providers, DHS, and other community providers to ensure quality continuity of care for clients and effective service delivery. Ensure data collection and reports are completed in an accurate and timely fashion via the IASN database as well Foundation 2’s.

The Aftercare Program Coordinator will typically work Monday-Friday 9-5 pm. There may be times where meetings and client interactions are early morning, evening, or weekend time frames. We offer a flexible scheduling within the bounds of meeting the needs of the clients, staff and/or program. 

Benefits

• The annual base salary range for this position starts at $45,000 per year commensurate on experience, plus our generous benefit package of $12,000 per year. Flexible benefit dollars can be used toward medical insurance and other benefits. Funds not used for benefits will be added to your paycheck as taxable income. To learn more about the Foundation 2 benefit package visit: https://bit.ly/F2Benefits
• Generous paid time off, including floating mental wellness days.
• Quarterly wellness benefit reimbursements to support a sense of wellbeing.
• Two weeks of paid parental leave following the birth or adoption of a child.
• Optional pet insurance to cover emergency expenses.
• Retirement plans with Foundation 2 Crisis Services’ matching contributions.
• Go to sleep at night knowing that work you did matters. Foundation 2 staff save lives every day.

Who you are:

• Role model and leader. You are a mentor and compassionate leader who is excited about supporting staff and colleagues.
• You have compassion for clients and a willingness to understand and exercise trauma-informed care practices.
• Client-centered. You are dedicated and passionate about working with individuals at the highest-risk of group violence and/or victimization. You know it is an honor to be trusted and to support people at their most vulnerable.
• You possess strong organizational skills and can oversee daily responsibilities.
• Quick Thinking. You recognize that you will often have multiple irons in the fire at once and will be challenged to manage competing priorities. 

What you’ll do

• Supervise and train Self-Sufficiency Advocates (SSA) to ensure quality of Iowa Aftercare Services Network (IASN) policy and procedures, case management responsibilities and client needs are met.
• Provide one on ones, feedback, and coaching to Aftercare SSA’s to promote growth and quality of services.
• To work with the Program Manager on collaboration of community meetings, assignment of caseloads, meeting the IASN performance outcomes, and other duties such as billing and file auditing.
• Collaborate closely with IASN contract holder, IASN providers, DHS, and other community providers to ensure quality continuity of care for clients and effective service delivery.
• Ensure data collection and reports are completed in an accurate and timely fashion via the IASN database as well Foundation 2’s.

What you need

• Bachelor’s degree in a human service-field required.
• And two (2) or more years relevant experience.
• Comfort using basic computer software.
• Basic typing and data entry skills.
• High comfort with computers with ability to type quickly and multi-task.
• Excellent writing and grammar skills.
• Valid driver’s license and be insurable by the agency auto insurance policy.
• Pass all background checks completed by Foundation 2 Crisis Services.
• Submit copy of college degree or transcript as required by licensure for personnel file.
• Be at least 21 years of age.
• Successfully complete required trainings within required time periods.
• Bachelor’s degree preferred.
• Experience in crisis services preferred.
• Supervisory experience preferred.
• Experience working with and compassion for at-risk youth preferred.
• Education or training in trauma-informed care preferred.
• Experience in strengths-based practices preferred.
• Ability to clearly communicate emotional support to people in crisis preferred.

Your Application

We’re excited to hear from you! To join the Foundation 2 Crisis Services team, please email your resume and cover letter to jobs@foundation2.org. No inquiries by phone. All questions will be answered during a pre-screening phone call. Resumes, applications, and cover letters accepted until position filled.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Foundation 2 Crisis Services, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Foundation 2 Crisis Services is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, creed, religion, sex, sexual orientation, gender identity, national origin, political affiliation, veteran, or disability status.