Reports to: Mobile Crisis Outreach Youth Services Coordinator

Location: Hiawatha

Hours: Full time, Monday – Friday 8am – 4pm

About Foundation 2 Crisis Services

Foundation 2 Crisis Services is a mission-driven, non-profit organization that provides critical crisis intervention and prevention services across Iowa. We operate a 24/7 crisis center, including phone, text, and chat services. We also operate an emergency youth shelter, mental health support groups, community-based crisis programs, training, and more. We have been saving lives for over 50 years. Join our team today! 

Overview of the role

Provide immediate crisis intervention and care coordination services for youth and families according to program policies in assigned school districts. Assist families with scheduling assessments/new appointments or re-connecting with prior service providers. Provide consultation/training to school staff about best practices when supporting youth with thoughts of suicide, safety planning, and reintegration to schools following hospitalization. Act as a liaison between families and the school, offering assistance and referral information (such as participating in IEP and/or re-entry meetings). Support the Mobile Crisis Outreach team by dispatching as needed.

This role requires traditional daytime hours, occasionally extending into early evening for pre-scheduled meetings or events. The role offers the opportunity to sign an ESA for the Mobile Crisis team and pick up additional overtime shifts if desired.

Benefits

• The annual base salary range for this position is $18-$21 per hour.
• Quarterly wellness benefit reimbursements to support a sense of wellbeing.
• Go to sleep at night knowing that work you did matters. Foundation 2 staff save lives every day.

Who you are:

• Client-centered. You are dedicated and passionate about working with individuals in crisis. You know it is an honor to be trusted to support people at their most vulnerable.
• Compassionate. You have compassion for clients and a willingness to understand and exercise trauma-informed care practices.
• Organized. You possess strong organizational skills and can oversee daily responsibilities.
• Positive. You recognize the power of a positive attitude and have the desire to build positive relationships with coworkers and clients.
• Team Player. You enjoy working with individuals from diverse backgrounds and are proud to represent your programs and staff to a wide array of stakeholders. You are great at giving and getting respectful, productive feedback.  

What you’ll do

• Provide immediate crisis intervention and care coordination services for youth and families according to program policies in assigned school districts.
• Assist families with scheduling assessments/new appointments or re-connecting with prior service providers.
• Provide consultation/training to school staff about best practices when supporting youth with thoughts of suicide, safety planning, and reintegration to schools following hospitalization.
• Act as a liaison between families and the school, offering assistance and referral information (such as participating in IEP and/or re-entry meetings).

• Support the Mobile Crisis Outreach team by dispatching as needed.

What you need

• Bachelor’s degree in a human service-related field required and 1 or more year year’s relevant experience.
• Comfort using basic computer software.
• Basic typing and data entry skills.
• Excellent writing and grammar skills.
• Valid driver’s license and be insurable by the agency auto insurance policy.
• Pass all background checks completed by Foundation 2 Crisis Services.
• Submit copy of college degree or transcript as required by licensure for personnel file.
• Attend all MCO trainings within 120 days of hire (40 hours, including two (2) consecutive eight (8) hour days).

Your Application

We’re excited to hear from you! To join the Foundation 2 Crisis Services team, please email your resume and cover letter to jobs@foundation2.org. No inquiries by phone. All questions will be answered during a pre-screening phone call. Resumes, applications, and cover letter accepted until position filled.

Foundation 2 is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, creed, religion, sex, sexual orientation, gender identity, national origin, political affiliation, veteran, or disability status.