Reports to: Program Manager

Location: Cedar Rapids, IA

Hours: Tuesday – Saturday (nights and weekends may be required)

 About Foundation 2 Crisis Services

Foundation 2 Crisis Services is a mission-driven, non-profit organization that provides critical crisis intervention and prevention services across Iowa. We operate a 24/7 crisis center, including phone, text, and chat services. We also operate an emergency youth shelter, mental health support groups, community-based crisis programs, training, and more. We have been saving lives for over 50 years. Join our team today!

 Overview of the role

Complete referral, intake, and admissions process for shelter residents. Provide case management service to meet the needs of clients and fulfill the requirements of the Runaway Homeless Youth Grant and also Child Welfare Emergency Services through the Department of Health and Human Services. Provide aftercare services to clients and families who have been discharged from shelter. Provide aftercare services to clients and families who have been discharged from shelter. Attend trainings in the Runaway Homeless Youth Program, Trauma Informed Care, and more as required by the position. Serve community coalitions regarding homelessness. Participate in on-call rotation to support shelter staff for crisis intervention, assessments and admissions.

Tuesday-Saturday 11AM-7PM.  Nights and weekends occasionally required to meet the needs of the Youth Shelter Program and on-call requirements.

Benefits

• Per hour base pay is $19.00
• $1,000 sign-on bonus
• Generous paid time off, including floating mental wellness days.
• Retirement plans with Foundation 2 Crisis Services’ matching contributions.
• Go to sleep at night knowing that the work you did matters. Foundation 2 Crisis Services staff save lives every day.

Who you are

• Organized. Organized – You possess strong organizational skills and can oversee daily responsibilities.
• Client-centered. You are dedicated and passionate about working with individuals in crisis. You know it is an honor to be trusted to support people at their most vulnerable.
• Compassionate. You have compassion for clients and a willingness to understand and exercise trauma-informed care practices.
• Team player. You enjoy working with individuals from diverse backgrounds and are proud to represent your program.
• Flexible. You understand people are complicated and solutions often require a team approach.

What you’ll do

• Complete referral, intake, and admissions process for shelter residents.
• Provide case management service to meet the needs of clients and fulfill the requirements of the Runaway Homeless Youth Grant and also Child Welfare Emergency Services through the Department of Health and Human Services.
• Provide aftercare services to clients and families who have been discharged from shelter.
• Complete thorough and detailed documentation for clients served in a timely manner.

• Manage youth crisis while offering ways to deescalate when clients are escalated.
• Participate in on-call rotation to support shelter staff for crisis intervention, assessments, and admissions.

What you need

• Bachelor’s degree in human services.
• And two (2) or more years’ relevant experience.
• Masters preferred. Case Manager experience required.
• Comfort using basic computer software.
• Excellent writing and grammar skills.
• Valid driver’s license and be insurable by the agency auto insurance policy.
• Pass all background checks completed by Foundation 2 Crisis Services.
• Submit copy of college degree or transcript as required by licensure for personnel file.
• Live in Iowa.
• Live within 50 miles of Cedar Rapids, IA.
• Be at least 21 years of age.
• Successfully complete required trainings within required time periods.
• Experience in crisis services preferred.
• Experience of working with and compassion for at-risk youth preferred.

Your Application

We’re excited to hear from you! To join the Foundation 2 Crisis Services team, please email your resume and cover letter to jobs@foundation2.org. No inquiries by phone. All questions will be answered during an initial virtual interview. Resumes, applications, and cover letter accepted until position filled.

Foundation 2 Crisis Services is an equal opportunity employer. We do not discriminate employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.