Our Mobile Crisis Outreach program provides 24/7, in-person support where you are. This can include at home, a workplace, community location and more. This service is available in 12 Iowa counties.
Mobile Crisis Outreach
In-person crisis support
What we do
Mobile Crisis Outreach provides 24/7 in-person support for people in crisis. With Mobile Crisis Outreach, counselors will come to you at home, work, school or other location. Counselors will respond within one hour of receiving the request (adverse weather conditions may delay response time). MCO is a non-emergency response.
Upon arrival, counselors will:
- Assess the situation
- Attempt to stabilize and diffuse the crisis
- Provide counseling as needed
- Provide referrals to other Foundation 2 Crisis Services or community resources
Within 24 hours after a call, a MCO team member will make a follow-up call with the client to check in on their well-being and connect them to additional resources, as needed.
Reasons why people reach out
People reach out us for many reasons. We define a “crisis” as anything that has become too difficult to handle alone. This can be a single event or many events that have piled up. If you’re considering reaching out, we’re here for you.
Reasons include:
- Feelings of anxiety or depression
- Loneliness
- Grief and loss
- Difficult life decisions
- Self-harm thoughts or actions
- Thoughts of suicide or a suicide attempt
- Chronic health conditions
- Substance-use related concerns
- Stress or feeling overwhelmed
- Looking for support for a loved one
- Connection to community resources
- and more
