Mobile Crisis Outreach is intended for situations where clients would benefit more from a face-to-face meeting than from a call to the Foundation 2 crisis phone line.
The team will respond within one hour of receiving a request (adverse weather conditions may delay response time). Private environments, like a person’s home, require two team members; in public locations like schools, businesses, or hospitals, either one or two team members will be sent. Upon arrival, team members will:
- Assess the situation
- Attempt to stabilize and diffuse the crisis
- Provide counseling as needed
- Provide referrals to other Foundation 2 or community resources
Within 24 hours after a call, a MCO team member will make a follow-up call with the client to check on the client’s well-being.
Mobile Crisis Outreach is currently offered to residents of all ages in Linn, Benton, Jones, Delaware, Bremer, Buchanan, Cedar, Jackson, Clinton, Scott, and Muscatine counties.
Mobile Crisis Outreach is available 24/7, 365 days a year. The services are provided at no cost to you.